Can I search by language?
Unfortunately, we do not currently support the ability to filter your results by a certain language.
However, searching in the desired language will likely return content in the same language.
Can I search by geography?
Unfortunately, we do not currently support the ability to filter your results to a certain country or region.
However, adding the country or region you are looking for into the "ANY" query field should help return more focussed results.
Example: "Wine" AND "California"
We hope to bring this feature to you in the coming months.
Can I search by specific sources?
While it is not possible to search a specific source for content that matches your criteria, it is possible to filter your results to a single source provided it has been found by us.
Why is it taking so long to load?
If UpContent is taking an unusual amount of time to load results, there are a few probable culprits.
Topic is too broad: UpContent tries to pull in as much content as possible before showing you the results. If your topic includes multiple queries that include general terms such as "health" or "food" UpContent will take longer to include all of the content related to those terms.
Topic is too narrow: If your query includes an especially long phrase, or numerous ANDs, UpContent will have to look longer for this specific content, and this will contribute to loading times.
I'm not getting the results I'm looking for.
If you're unhappy with the suggestions your topic has produced, there are a number of options for you to take.
You can read through our topic creation articles and try editing your topic criteria.
If you're still unsatisfied, please reach out to us for assistance via the chat box at the bottom right of this screen, or via email.